CRM software
Organise, track and record every lead and customer. Enquiries stop getting lost between the person who took the call and the person meant to follow up.
About the CRMTurn Complex Operations into Simple Growth.
We build smart, scalable software that helps businesses automate, engage and grow — all in one place. IT and business automation from Bikaner, Rajasthan, since 2009.
- Automate Your processes
- Engage Your customers
- Grow Your business
Stronger businesses.
2009
Building business software since
18
Products and services, built in-house
5
Office locations across India
Bikaner
Corporate office in Rajasthan
Working from
five Indian cities
People
Progress
five Indian cities
- Bikaner
- Jaipur
- Delhi
- Mumbai
- Bangalore
People
Progress
Everything we build
Eighteen tools and services, in three groups
Built for retail, distribution, manufacturing, institutes and clinics across India. Take one, or the set.
What reaches your customers
The messages that go out, and the enquiries that come back in.
Eight tools
AI marketingAutomate and scale your marketing.
WhatsApp marketingMessage customers instantly.
RCS and SMS marketingReach users on their phones.
Email marketingSend emails that convert.
Lead generatorCapture leads fast.
Digital vCardA digital card for your business.
Website builderBuild websites fast and easy.
Voice marketingCall customers automatically.
What the business runs on
Customers, money and people, each kept on one record instead of three.
Three systemsHow the business looks online
Delivered by our team in Bikaner, rather than handed over as software.
Five servicesNot sure which of these you need?
Tell us how the business runs today and we will say which one or two would take the most work off your team, and what it would cost. No charge for the conversation.
Retail counters
Distributors
Wholesalers
Manufacturing units
Coaching institutes
Clinics
Dealers and agencies
Service businesses
2009
Building business software since
18
Products and services, built in-house
5
Office locations across India
Bikaner
Corporate office in Rajasthan
Most of the working day goes to jobs nobody should be doing twice.
The problem is rarely effort. It is that customer details, bills, stock and follow-ups all live in different places, so the same information gets written down again and again, and the business only finds out what it is worth at the end of the month.
Working from memory
Everything in a different place
- Enquiries sit in a personal phone, a register and three WhatsApp threads.
- Follow-ups depend on someone remembering to make the call.
- Invoices are typed out again from details you already have.
- Stock is counted by hand, and the count is out of date by evening.
- Month-end numbers take two days to assemble.
Working on one connected system
Entered once, used everywhere
- Every enquiry lands in one list, with a name against it.
- Follow-ups are scheduled the moment a lead is created.
- Invoices are generated from the customer record, not retyped.
- Stock moves down on every sale, automatically.
- Sales, dues and campaign results are visible on any given day.
The software
Eleven tools that cover the core of daily operations
Billing and inventory
Invoicing, inventory and accounting in the easiest way. Raise a bill and the stock moves, the balance updates and the books follow.
About billing
AI marketing
Automate and scale the marketing you already do. Copy drafted for you, adapted per segment and scheduled, instead of written from scratch every festival.
About AI marketing
WhatsApp marketing
Message customers instantly, on the app they already keep open. Offers, order updates, reminders and confirmations, to lists built from your own records.
About WhatsApp marketing
RCS and SMS marketing
Bulk SMS to a list you can filter before you send, and richer RCS messages carrying images and buttons where the handset supports them.
About SMS marketing
Email marketing
Newsletters, offers and the transactional mail that follows a sale, sent from lists built out of your own records.
About email marketing
Lead generator
Capture leads fast, from wherever they arrive. Forms, landing pages, advertisements and QR codes all land in one list with the source against each name.
About the lead generator
Voice marketing
Call customers automatically. Hundreds of recorded calls delivered to your target list in one go, in the language your audience actually answers in.
About voice marketingAnd the rest of the lineup
A digital vCard for your business, a website builder for getting online quickly, and HRMS software for attendance, leave and payroll inputs.
See all eleven tools
How automation works
One piece of work should start the next one
Not robots. Just the point where finishing a job triggers what follows, instead of waiting for somebody to notice it.
01
Capture
A customer calls, messages or fills a form. It arrives in one list instead of a notebook, tagged with where it came from, so you can see which channel actually produces business.
02
Organise
Each customer carries their own history: what they bought, what they owe, what they asked for and who spoke to them last. Nobody has to hold it in their head any more.
03
Automate
Invoices, stock changes and follow-up reminders happen as a result of work your team has already done. The second entry disappears, and so does the chance of getting it wrong.
04
Reach
SMS, voice and email campaigns go out to a list you can filter by what people bought, where they are, or what they still owe. Not to everybody at once.
05
Measure
Sales, dues and campaign results are already there to look at, on any day you want them, without anyone spending two days compiling a report first.
What comes in Customer interactions from any channel
Phone callInbound or outbound
Website formSubmitted on your site
Walk-in customerIn-store visit
Reply to a campaignEmail or SMS response
One customer record
shared by every tool
Unified
Real-time
Complete
What happens next Automated actions across your tools
Invoice raisedAutomatically in your billing tool
Stock updatedInventory synced
Follow-up scheduledTask created in your CRM
Campaign sentAdded to your marketing tool
A single source of truth for every customer interaction
Digital services
The work that puts your business in front of customers
Software organises what happens inside the business. These bring people to it.
01
Websites
Quick to load on an ordinary phone connection, clear on a small screen, with the next step obvious.
02
Apps
Android and iOS, built around the one or two things people will actually open the app to do.
03
Design
Logos, banners, social posts and animation, kept consistent so the business reads as one brand.
04
Search
Rank for the terms that bring real enquiries. For most clients, local search is where we start.
05
Social
A posting rhythm you can hold for a year beats one energetic month followed by six quiet ones.
06
Paid ads
Spend pointed at the audiences that convert, with the cost per enquiry reported back to you.
Why Orkia
Built, set up and supported by the same team
We are an IT company, not a reseller. The people who write the software are the people who fit it to your business and answer the phone afterwards.
About the companyReady to run, not a six-month project
The tools are already built and tested. Most of the work is shaping them around how you already operate, which is why setup is measured in weeks.
Customised to your workflow
No two businesses bill, stock or follow up the same way. Fields, stages, invoice formats and reports bend to your process rather than the other way round.
Software and marketing under one roof
The team running your campaigns can see the same customer records your sales team works from. Nothing has to be exported, reconciled or explained twice.
Support you can actually reach
A number that a person answers, plus help with setup, training and changes as the business grows into the software.
What clients say
Technology, explained without the jargon
Short, practical pieces on automation, customer management and getting a business online. Written for owners and managers, not for engineers.
Read all insightsTell us what takes up the most time. We will show you what it looks like automated.
Share how your business runs today and our team will put together a proposal for the software and services that fit it.